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Home Enterprise Customer Management Automatic attendant: Smart Operator and GIADA

Automatic attendant: Smart Operator and GIADA

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Incoming calls in some cases can become a real problem of image (e.g. in case of a bank or hospital) or in all those situations where every call can be a business opportunity or an order.


The New Amuser automatic attendant solutions, enable the automatic handling of incoming calls on switchboard, in cooperation (or overflow) with the operator when is not available.


GIADA is 2 or 4 analogue channels for SMEs, while SMART OPERATOR is suitable for companies medium and large sized (more than 500 extensions). SMART OPERATOR is also available in analogue 4 / 8 channels, ISDN and VoIP (max 30 channels per device), multilingual (IT / EN) optional.

 

  • Benefits
    • Purchase is clear and transparent (pre-paid package with automatic alert message when credit running low) and verifiable at any time.
    • Assistance on-site for Italy
    • Solution "turnkey": it’s managed completely by Amuser
    • H24/7d7
    • Available also multilingual (IT / EN) for TTS (Text-to-speech) messages and ASR (Automatic Speech Recognition) of names and offices
    • Loquendo technologies integrated
    • Applications examples
    • Welcome for Public Administration (e.g. information for citizens) or Health (information, booking services, reservations cancel, opening hours for offices, etc.).
  • Our customers
    • Ospedale S. Martino di Genova
    • Camera di commercio di Massa Carrara

 

Automatic attendant for Large companies

Automatic attendant for Small & Medium companies